Privacy Policy

Effective Date: May 1st, 2025

This Privacy Policy outlines how Cowboys and Dreamers polo event (“we,” “us,” or “our”) collects, uses, stores, and protects your personal information when you interact with our website or participate in our events.


1. Information We Collect


We may collect personal information that you voluntarily provide, including but not limited to:

Full name

Email address

Phone number (if applicable)

Billing or payment details (processed securely through our payment provider)

Event-related preferences (e.g., ticket type, attendance confirmation)


This information may be collected when you:


Purchase tickets

Subscribe to updates

Contact us through the website

Participate in surveys or promotions


2. How We Use Your Information


Your information will be used solely for purposes directly related to the Cowboys and Dreamers event and the Calgary Polo Club. Specifically, this includes

Sending ticket confirmations and event updates

Sharing logistical details (e.g., parking, schedule, what to wear)

Providing information on sponsors, partners, or event enhancements

Notifying you about future events hosted by Cowboys and Dreamers or the Calgary Polo Club

Responding to inquiries or customer service requests


We will not use your information for unrelated marketing campaigns or share it with unaffiliated third parties.


3. Email Communications


By providing your email, you agree to receive: Event reminders and updatesSponsor and partner highlightsOccasional invitations to future Cowboys and Dreamers or Calgary Polo Club events


You may opt out at any time by clicking the “unsubscribe” link at the bottom of any of our emails.


4. Data Sharing and Third Parties


We do not sell, rent, or share your personal information with third parties, except:


When required by law or legal obligation

With trusted service providers (such as our ticketing or email marketing platforms) strictly for the purpose of fulfilling event-related services


All third-party service providers are required to adhere to confidentiality and security standards.


5. Data Security


We implement industry-standard security measures to protect your personal information, including secure payment processing and encrypted data storage where applicable.


6. Data Retention


We will retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. You may request deletion of your data at any time by contacting us.


7. Your Rights


You have the right to:


Access the personal information we hold about you

Request corrections or updates to your information

Request deletion of your data from our system

Withdraw your consent to receive communications


To make any of these requests, please email us at

[email protected]


8. Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. Your continued use of our site after any changes constitutes your acceptance of the new terms.


9. Contact Us


If you have any questions or concerns regarding this policy, please contact us at:

Email:

[email protected]

Website:

www.cowboysanddreamers.ca